🇵🇰 For Pakistan (Domestic)

• Standard Delivery: Takes 3–5 working days (applicable with standard shipping charges).
  
• Express Delivery: Need it urgently? Select Express shipping to receive your parcel within 48 hours anywhere in Pakistan. (Please Note: 100% advance payment is mandatory for all Express Delivery orders).
  

✈️ For International Delivery

• Standard Shipping: Takes 5–8 working days to reach your destination.
• Express Shipping: Arrives within 3–5 working days globally.

No, we follow a strict "No Open Parcel" policy due to past operational issues with COD handovers. Courier rules do not permit opening packages before payment is collected.

Our Transparency Guarantee:

• Pre-Dispatch Video: To shop with complete peace of mind, you can request our team to send you an original, real-time video of your exact dress before it is dispatched.
• Unboxing Protection: Simply record a continuous, unedited video while opening your parcel. If any defect or incorrect item is found, we will immediately process an exchange.

🇵🇰 For Pakistan (Domestic)

• Orders under Rs. 20,000: No advance payment is required. You can pay the full amount via Cash on Delivery (COD) at your doorstep.
• Orders exceeding Rs. 20,000: A partial advance token payment of Rs. 1,000 is required to secure the shipment. The remaining balance will be collected as COD upon delivery.

✈️ For International Shipments

• 100% Advance Payment Required: Cash on Delivery (COD) is not available for international destinations. The total order amount plus shipping charges must be paid in full via credit/debit card or bank transfer before your parcel is processed for dispatch.

In the rare case of a manufacturing defect, please contact us within 3 days of delivery. A continuous, unedited Unboxing Video is mandatory to process any claim.

We follow a strict No Return and No Exchange policy. We encourage customers to review the product descriptions and size charts carefully before purchasing.

You can cancel your order at any time before it is verified and shipped. Once the parcel is with the courier, cancellations are not possible.